(1) Delivery Timeframes:
Items without any customization will be delivered within 14 to 17 days.
Custom made/Tailored items will be delivered within 3 to 4 weeks.
Delivery timing may fluctuate depending on your location.
(2) Rush Orders:
Rush orders will be delivered within 5-10 days with extra charges applied for expedited processing.
(3) No Hidden Charges:
We do not collect tax, handling fees, or any other hidden charges.
(4) Shipping Rates:
We charge a flat $30 shipping rate for all orders worldwide, regardless of weight.
(5) Order Tracking:
Upon shipment, you will receive an email from our team containing a tracking number for your order.
(6) Shipping Address Restrictions:
We are unable to deliver orders to P.O. Box addresses.
(7) Wrong Shipments:
If an order is shipped to the wrong address by the courier company, we will cover the shipping costs for redirecting the order to the correct address.
(8) Courier Partners:
We work with trusted courier partners such as DHL and FedEx for fast and secure shipping. You can easily track your order using their services.
(9) Returns Procedure:
All returns must be sent back to our address at your own cost & also at your own risk.To return a product, pack your unworn items with the original product tags and invoice using the original packaging provided by us. Ship the return to our address for processing.
[ Street No 2 Gulshan Town, Near Tcs Office ]
[Sialkot 51310]
- Email: support@kiltandskirt.com
- Phone: (+92)-322-557-4741